AT U.S. Flag Depot, Inc., WE STRIVE TO TREAT OUR CUSTOMERS AS WE DO OUR BEST FRIENDS. SO IN DEVELOPING THIS PRIVACY POLICY, WE APPLIED THE GOLDEN RULE TEST: IF WE WERE THE CUSTOMER, HOW WOULD WE WANT THE COMPANY TO TREAT US? OUR GOAL IS TO RESPECT YOUR PRIVACY EVEN AS WE GO ABOUT THE BUSINESS OF BRINGING YOU WELL-DESIGNED AND USEFUL PRODUCTS TO SHOW, LEARN ABOUT, AND SUPPORT PATRIOTISM. When you visit The Depot, what information do we gather about you? We only gather information provided explicitly by you, the visitor: Name, address, telephone number and email address (if you have one) Credit card number if you place an order. When you submit an order to the Webstore, it is transferred to our order-processing provider or Paypal, for safekeeping and continued processing of your order. We use military strength encryption technology to protect your information. From a security standpoint, it ensures that no one can steal your credit card number using the Internet. WE NEVER SELL OR OTHERWISE SHARE INFORMATION ABOUT OUR CUSTOMERS.

Notify us by e-mail at customerservice@usflagdepot.com or call at 847 828-1417. Include your order number. We will provide you with a Return Authorization number and complete return information. Our address is: U.S. Flag Depot, Inc., 309 E. Rand Road, Ste. 124, Arlington Heights, IL 60004-3103. The customer is responsible for return shipping and handling costs. Please note: we cannot accept returns without a Return Authorization number. All returns must be within 30 days of receipt. We read every message we receive and try to respond within 24 hours of receipt. We save messages we think MAY be needed if the customer were to contact us again. If you have questions, please feel free to contact us either by phone or email and we will make sure your question or comment gets to the right person. THANK YOU FOR SHOPPING WITH US.